Shipping policy
Shipping Policy
Welcome to Kayaam Store. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.
Order Processing
- Orders are usually processed within 1–3 working days after confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
- Customers will receive order confirmation and shipping updates via WhatsApp, email, or SMS.
Shipping Time
Estimated delivery times:
- Karachi: 1–3 working days
- Major Cities in Pakistan: 3–5 working days
- Remote Areas: 5–7 working days
Delivery times may vary due to weather conditions, courier delays, or public holidays.
Shipping Charges
- Shipping charges will be displayed at checkout.
- Free shipping may be offered on selected products or promotional campaigns.
Cash on Delivery (COD)
- Cash on Delivery service is available in selected areas across Pakistan.
- Customers must ensure availability at the provided address to receive the parcel.
Order Tracking
Once your order is shipped, tracking details will be shared through WhatsApp, SMS, or email (if available).
Incorrect Address
Customers are responsible for providing accurate shipping information. Kayaam Store is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Delayed or Lost Shipments
If your order is delayed or lost during transit, please contact us. We will coordinate with the courier company to resolve the issue as quickly as possible.
Damaged Packages
If you receive a damaged parcel:
- Please contact us within 24 hours of delivery.
- Share clear photos of the package and product for assistance.
Contact Us
For shipping-related questions or support, contact us:
Kayaam Store
WhatsApp: +92 371 0595501
Email: kayaamstore@gmail.com